Terms & Conditions
These Terms and Conditions ("Terms") govern your access to and use of deckathon.in ("the Website"), operated by Beyond Imaginations ("we," "us," "our"). By accessing the Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Eligibility
You must be capable of entering into a legally binding contract under the Indian Contract Act, 1872 to place an order on the Website. If you are a minor, you may use the Website only under the supervision of a parent or legal guardian, who shall be responsible for any orders placed and payments made on your behalf.
2. Account Registration
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information when creating an account or placing an order, and to promptly update this information as needed.
3. Products and Product Descriptions
Deckathon's product catalog includes both officially licensed, genuine products sourced from their original manufacturers and replica or independently manufactured products inspired by the style, theme, or gameplay mechanic of well-known games. Unless a product page explicitly states that an item is an official, licensed product, it should be treated as a replica or an independently manufactured version, and not as a genuine product of the referenced brand.
We make reasonable efforts to display product images, descriptions, and specifications accurately. However, actual products may vary slightly from images due to photographic lighting, screen display settings, or packaging updates by our suppliers.
Where product names, references, or descriptions on the Website use terms associated with third-party brands, such references are used solely in a descriptive capacity to indicate product style, theme, or gameplay category, and do not imply any affiliation, sponsorship, endorsement, or partnership with the respective trademark owners, unless expressly stated otherwise on the specific product page. All trademarks, brand names, and registered marks referenced on the Website remain the property of their respective owners.
4. Pricing and Payment
All prices listed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices at any time without prior notice; the price applicable to your order is the price displayed at the time of checkout. Payments are processed through our third-party payment gateway partner, and we do not store your card, UPI, or net-banking credentials on our servers.
5. Order Acceptance and Cancellation
Placing an order constitutes an offer to purchase, which we may accept or decline at our sole discretion. We reserve the right to cancel or refuse any order due to product unavailability, pricing or listing errors, suspected fraudulent activity, or issues with payment authorization. In such cases, any amount paid will be refunded to the original payment method.
6. Shipping and Delivery
Shipping timelines, carrier information, and delivery terms are governed by our Shipping Policy, available on the Website. Risk of loss and title to products pass to you upon delivery to the shipping address provided at checkout.
7. Returns, Refunds, and Cancellations
Returns, refunds, and order cancellations are governed by our Return, Refund & Cancellation Policy, available on the Website, including the requirement of an unboxing video for damage or missing-item claims reported within the stated window.
8. Intellectual Property
All content on the Website, including but not limited to text, graphics, logos, the Deckathon brand name and marks, layout, and design, is the property of Beyond Imaginations or its licensors and is protected under applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of the Website without our prior written consent.
9. User Conduct
You agree not to use the Website for any unlawful purpose, to interfere with the security or proper functioning of the Website, to submit false or misleading information, or to engage in any conduct that could damage, disable, or impair the Website or other users' access to it.
10. Limitation of Liability
To the maximum extent permitted by law, Beyond Imaginations shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products, including but not limited to delays in delivery caused by our logistics partners. Our total liability for any claim arising out of your order shall not exceed the amount paid by you for that order.
11. Indemnification
You agree to indemnify and hold Beyond Imaginations harmless from any claims, losses, liabilities, or expenses arising from your violation of these Terms or misuse of the Website.
12. Force Majeure
We shall not be held responsible for any delay or failure in performance resulting from causes beyond our reasonable control, including natural disasters, strikes, courier disruptions, or government action.
13. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India. Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra.
14. Grievance Redressal
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, grievances relating to these Terms may be addressed to:
Name: Yash
Designation: Grievance Officer, Beyond Imaginations (Deckathon)
Address: Borivali East, Mumbai 400066
Email: help@deckathon.in
15. Privacy
Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and share your personal information.
16. Changes to These Terms
We may revise these Terms at any time by updating this page. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.
17. Contact Us
For any questions regarding these Terms, please contact us at help@deckathon.in.